How do I order my repeat prescriptions?

You can order your repeat prescriptions in any of the following ways

• Online (follow link above).

(To register for the online system please come to the surgery with photo ID and the reception team will be able to provide you with a username and password)

• Dropping your re-order form in at the reception counter.
• Via Fax 01908 265028
• Via Post

Please note that we will not be able to prescribe repeat medication more than 10 days in advance of your next due date (shown on the right hand side of your prescription)

Medications not on your repeat medicine list will need to be requested seperately using the customise request option.

Normal Prescription Service

PLEASE ENSURE THAT YOU ALLOW 48 HOURS BEFORE COLLECTING YOUR PRESCRIPTION.

Request BEFORE 3pm on MONDAY - Collect AFTER 3pm on WEDNESDAY

Request BEFORE 3pm on TUESDAY - Collect AFTER 3pm on THURSDAY

Request BEFORE 3pm on WEDNESDAY - Collect AFTER 3pm on FRIDAY

Request BEFORE 3pm on THURSDAY - Collect AFTER 3pm on MONDAY

Request BEFORE 3pm on FRIDAY - Collect AFTER 3pm on TUESDAY      

Request AFTER 3pm on MONDAY - Collect AFTER 3pm on THURSDAY

Request AFTER 3pm on TUESDAY - Collect AFTER 3pm on FRIDAY

Request AFTER 3pm on WEDNESDAY - Collect AFTER 3pm on MONDAY

Request AFTER 3pm on THURSDAY - Collect AFTER 3pm on TUESDAY

Request AFTER 3pm on FRIDAY - Collect AFTER 3pm on WEDNESDAY

Please indicate if you wish to collect your prescription from a pharmacy when ordering your prescriptions, you also need to allow an extra day for these.

Please allow two full working days Monday to Friday for your prescriptions to be processed and remember to take weekends and bank holidays into account as prescriptions do not get processed on these days.

Important Information Regarding Dental Prescriptions

Please read the attached poster for important information regarding medication that you require for dental conditions. Hilltops Medical Centre are unable to prescribe medicine for dental products.

Dental products on prescription.

URGENT MESSAGE TO PATIENTS REQUESTING REPEAT PRESCRIPTIONS:

We will be having some IT systems updated on Monday 12th February 2018. We will need an extra 24 hours to process any prescriptions submitted on this day. 

Thank you in advance for your patience and understanding

Hilltops Management

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.

NHS charges

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £8.60
• 12-month prepayment certificate (PPC): £104.00
• 3-month PPC: £29.10

If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC. 

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website

There are a variety of ways you can obtain your repeat prescription; please ensure you select the best option suited to you.If you are uncertain of the options available to you, please contact the surgery and we will be happy to advise.
Also please allow 2 working days, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.