Suggestions, Comments and Complaints

Want to make a compliment?

Your compliments are important to us. To submit a compliment, please visit our Feedback triage.

Want to make a suggestion to the practice?

Your comments and suggestions are important to us. Please complete our Feedback form if you would like to submit comments and suggestions. Please only use this form for comments about the practice and suggestions as to how we can improve our service to you.

Medical matters cannot be dealt with via this form. If you have a query regarding a medical matter, please telephone reception to make an appointment to see the appropriate person.

Want to make a complaint?

We make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint, please visit our Feedback triage and the practice manager will deal with your concerns appropriately.