Florence

Florence (or Flo to her friends) is the NHS’s simple and easy to use service to help you manage your own health. Flo is named after the famous “Lady with the lamp”, Florence Nightingale, and was designed by professionals within the NHS to provide you with the best care, tailored to suit your needs. Read more about Flo on www.genereatedhealth.com

How does Flo work?

Simply, Flo will help you to manage your own health better by keeping in touch with you using text messages to your mobile phone. Your healthcare professional will have used their expertise to develop care pathways (also called protocols) for a variety of conditions or situations. Flo can send you a mixture of prompts and readings, which we’ll explain more about shortly.

How do I sign up to Flo?

Signing up to Flo is easy! When you have had a chat with your healthcare professional, they will add a few details to Flo’s system, including your mobile number. You will receive a message from Flo asking you if you would like to join. If you decide to join, you are giving your consent to share your information across the teams that help to provide your care. Simply reply “ACCEPT” to get started. If, for whatever reason, you decide that you want to stop using Flo, you simply need to send “STOP”, and Flo will stop sending you messages. The choice is yours!